Installation

We offer comprehensive high quality delivery and installation services, ensuring you get the best out of your SMATE products.

Our experienced team of installers will ensure that your product is installed safely and securely and most importantly, that it is positioned correctly to optimise your visual and audio experience.

And yes, our installation service is extremely good value for money. Simply add the Installation service at point of sale when finalising your purchase to take the hassle out of setting up your new purchase by leaving it to the experts.

You can select from various installation options available at the time of purchase summarised in the table below.

Installation Rate Schedule

Item Rate
TV set up on TV stand $99
Base Installation Service $180 *excluding bracket
Flat to wall bracket $50
Tilt bracket $75
Swivel bracket $119-$179 *variable rate depending on job requirement

Our authorised service partners provide a professional and fast mobile service for the installation and setup of SMATE products. An installation specialist offers installation advice and all required user instructions.

Our authorised service partners have various wall mounts that customers can choose from.

If you require installation service at a later time which was not selected at the time of the goods being purchased, you can request it by contacting us at support@smate.com.au or call us on our toll free line (from landline only) 1800 082 221.

Our installation technician will then arrange the service at your convenience.

Once your product is installed, typically the products used for installation will carry a lifetime warranty. Any changes to the installation made by you will void this warranty.

If you want to talk to us about your goods or installation service, you can contact us at support@smate.com.au or call us on our toll free line (from landline only) 1800 082 221.

If you want to find out about the Australian Consumer Law you can find out more by visiting www.accc.gov.au.